77df Privacy Policy

77df ("we", "our", or "platform") operates a trusted online entertainment and betting service for users in Bangladesh. This privacy policy applies when you use our website or create an account. This policy tells you what types of information we collect, why we collect it, and how it is kept secure.

Please read this policy carefully. Continuing to use the site means you agree to these terms. If you have any questions, email us at [email protected].

When you register on the 77df platform and use our services, we may collect various types of information as described below. This information is used to improve service quality, ensure security, and meet legal obligations.

1.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• bKash, Nagad, or Rocket account number (for financial transactions)
• Messages sent via live chat or email

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system information
• Time spent on the site and list of pages visited
• Session cookies and tracking tokens
• Login times, activity logs, and betting history

1.3 Information Received from Third Parties

Payment providers (bKash, Nagad, Rocket) share a limited amount of information for the purpose of transaction verification. Information may be verified with regulatory bodies for fraud prevention and identity verification.

77df uses your information only for specific and legitimate purposes. We process your information for the following reasons:

2.1 Account Management and Identity Verification

We use the information provided at registration to create and manage your account. Age verification (21+ years) and identity confirmation are part of this process.

2.2 Processing Financial Transactions

Payment-related information is used to process deposits and withdrawals via bKash, Nagad, or Rocket, and to ensure the security of transactions.

2.3 Providing Customer Support

We use your contact information and account history to resolve your issues through 24/7 live chat and email support.

2.4 Security and Fraud Prevention

Device and session information is used to protect accounts, detect suspicious activity, and maintain the integrity of the platform.

2.5 Meeting Legal Obligations

Your information may be used where necessary to comply with applicable laws, regulations, or orders from authorities.

2.6 Service Improvement and Personalization

Anonymous or aggregated usage data is used to analyze your usage patterns, improve service quality, and make your experience more relevant.

The 77df platform takes the highest technical and administrative measures to protect your information.

3.1 Encryption Technology

Our site uses SSL (Secure Socket Layer) encryption. This keeps all information transmitted between your browser and our servers secure. Payment information is always sent through encrypted channels.

3.2 Access Control

Only authorized personnel can access your personal information. Each employee's access is determined in line with their responsibilities.

3.3 Data Retention Period

We determine data retention periods based on legal requirements and business purposes. Even after an account is closed, information may be retained for a specific period to meet applicable legal obligations. Once that period ends, information is securely deleted.

3.4 Security Breaches

In the event of a security breach, 77df will notify affected users as quickly as possible and take the necessary corrective action.

77df does not sell or rent your personal information to any third party. However, information may be shared in the limited circumstances described below:

4.1 Payment Providers

Information necessary for processing transactions is shared with three mobile financial service providers — bKash, Nagad, and Rocket. These providers manage information in accordance with their own privacy policies.

4.2 Technology and Service Partners

Game technology providers (such as Pragmatic Play, JILI, Spribe, Evolution Gaming, PG Soft) may receive limited technical information to ensure the functionality of the platform. These partners may only use information for the specified purpose.

4.3 Legal Obligations

Information may be provided based on a court order, legal process, or a valid request from a government authority.

4.4 Business Transfers

In the event of a merger, acquisition, or business restructuring, user information may be transferred. In such circumstances, we will notify users in advance.

The 77df website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site (login sessions, security tokens). They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences (language, display settings), making future visits easier.

5.3 Analytics Cookies

Analytics cookies are used to collect aggregated data — such as which pages are visited most and how long users stay on the site — in order to improve the service. Cookies can be managed from your browser settings.

77df believes that users have the right to full control over their own information. Your rights regarding your information are described in detail below:

6.1 Right to Know

You have the right to know what information we hold about you. Upon request, we will provide you with a summary of this information.

6.2 Right to Correction

If your account contains incorrect or incomplete information, you may request that it be corrected. Contact us at [email protected] and we will make the correction promptly.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

6.4 Right to Object to Processing

You have the right to object to your information being used for a specific purpose. For reasonable objections, we will take the necessary action.

6.5 How to Exercise Your Rights

To exercise any of the rights above, email [email protected] or contact our 24/7 live chat support. We will process your request as quickly as possible.

77df provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.

Age is verified at the time of registration. If it is established that information from a minor has been collected to our knowledge, we will immediately close that account and delete the relevant information.

If a parent or guardian believes that their child or someone under their guardianship has opened an account, please contact [email protected].

77df reserves the right to amend this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, a notification will be sent to the registered email address.
• Continuing to use the site after changes means you have given your consent to the new policy.

We recommend that you visit this page regularly and stay informed about any changes.

For any questions, concerns, or complaints regarding this privacy policy, contact 77df. Our dedicated support team provides assistance in both Bengali and English.

• Email: [email protected]
• 24/7 Live Chat Support — available from any page on the site

We are committed to protecting your privacy and take every concern seriously. We will work to resolve issues until your satisfaction is ensured.